theknot

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DONT PAY for Wedding Pro if you're a vendor it is a SCAM

WeddingPro is a company that I signed on 10/12/2022 after their salesperson told me it would result in millions of customers and foot traffic to my site "more than anywhere else on the internet". I saw other wedding vendors I knew were on the website, and when I asked the salesperson, she said that in order to be on the website you have to pay monthly. I trusted the sales employee and believed her so I signed up for the service, seeing friends I knew on there must be paying as well. Upon 4 months with zero views (aside from my friends and family whom I asked to leave reviews on the site) and zero sales, I realized that they had been misleading me. After talking to several friends *after* (my MISTAKE) they told me they do NOT pay to be on this website, that they were just on it UNPAID. Of the “millions of visitors” they promised me, in the entirety of my payments, I have received only 48 storefront views, and 40 of those were my friends and family whom I asked to visit the site to make reviews for me (the names are there to prove it on their website and a past email I have written to my friends urging them to go onto my site). The website and “services” are a scam and services have certainly NOT been rendered. I called to ask to terminate their services on January 1st 2023. I did not ask to be reimbursed thus far, but I did ask to cancel the rest of my contract. She said they said they will not let me cancel and was greatly unhelpful, like a robot that has zero empathy for someone, but she did admit that the services aren’t working well for jewelers OR AT ALL. I am one of the only hair comb brands on there and I know my product is stellar after 10 years in business. I tried to talk more to plead with them to end this sad way of taking advantage of a small tiny business. They have threatened to take me to a collections agency and I receive a daily email with them telling me to pay them.

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Date of experience: Apr 07, 2023