tesla

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Utterly appalling service

Utterly appalling service. I have bought a "brand new" car from the New page on the Tesla web page. I live and work in London.1) Tesla is unable to deliver a new car in London (you might know it, that little town in the south of England). The best they can offer for delivery is a car park outside a funfair somewhere in Chertsey. This is for an £80k car.2) I bought this car on their "New cars" page. But it turns out to be not new at all, it has 6,000 miles on the clock and probably previous owners.3) I paid my deposit on November 10th (£8k). I expected delivery in a week or so and they confirmed this. Then they told me they could not deliver for some reason. Then they told me my "New" car was in fact damaged. It is now 11 weeks later and I have no idea when I will get my car.I have heard that Elon Musk likes to smoke marijuana. As far as I can tell, the entire staff of his company seems to be on drugs as well judging by their level of service.

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Date of experience: Dec 23, 2020