Terrible customer service.Tesla took my initial fee and even though the engineers had said they could not install solar panels on our roof, no one at Tesla bothered letting me know. They waisted 3 weeks of my time. I couldn’t find any information on the website and I finally had to contact the initial sales person to find out the status.Interestingly our house is only 10 years old and I got 4 quotes from other solar companies, for free, in a matter of a few days and none of them had any issues with the roof!I’m so glad we found out why Tesla’s customer service scores are so low before doing any business with them. I’ll be paying a couple of thousand dollars more with the company we chose, but it will be well worth it.
