tesla

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decent car but ZERO human customer service

Car is great: but:delivered with a few teething problems and this is where the BIG elephant in the room is. EVERYTHING is done online and it is IMPOSSIBLE to contact anyone even a 'known' agent.so EVERYTHING gets delayed/lost in the non human contact over countless email- most go unreplied.Great shame, car is great, service is appaling.

2
Date of experience: Jul 15, 2023