Imaginable BAD.How could this largest Telco in Australia be so bad?Tried to connect a NBN to my new property. Between NBN company and Telstra Sales Team, Services Team, Connection Team, Technical Team, it got nowhere. There is obviously no systems or protocols in place to have all these teams to talk to each other. Hence, after 30days of constantly calling them and repeating my story , i am still getting no where. The list of issues also getting longer and longer depending on who were talking to ?I feel like being bullied just because they are the largest telco and we need the better connection from them. I wondered if they actually ask feedbacks from their client? Judging from the 1700+ feedbacks here... i can understand why they wouldn't be keen to hear feedbacks from their customers.
