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Suddenly this is an unworkable app

I have been a paper subscriber for several years and I use the App on my Kindle Fire as a useful back up for when I am away or travelling. Suddenly a week ago I was unable to download new editions for no apparent reasons. An email to them has gone unacknowledged or unanswered. From being a usable App this is suddenly awful. What a shambles which needs sorting urgently.

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Date of experience: Apr 04, 2020