I went into my account to cancel my subscription as I had to have my sub for 6 months and the price was increasing.Very few companies don't allow you to cancel on their website.They only give a phone number, which is ok for people who can hear, but not for the deaf.After a lot of searching on the net I found an email address.I asked for the subscription to be cancelled and why the didn't cater for deaf people. They completely ignored the deaf question and said they had cancelled sub and refunded the part of sub that was outstanding. I advised them of their conditions of sales and asked them not to refund , but to cancel from the end of my six months.They ignored my emailSo I asked the question again and this was there reply:-Thank you for contacting The Telegraph in regards to your subscription. I can confirm that the digital subscription was cancelled on 14.11.2022 and no further payments will be taken. If you have any further questions then please reply to this email so I can help. Yours sincerely,Bethany BellCustomer EngagementThe Telegraph Subscriptions TeamPathetic
