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Dishonest Crooks

(NOTE: To other reviewers - why are you leaving 1-star reviews and yet still giving them your money? These people don't deserve it - cancel your subscriptions, and give them your honest thoughts on their Google Maps page as well - search 'Daily Telegraph newspaper publisher, 111 Buckingham Palace Road').Dishonest crooks. After creating a free account on their website, I thought nothing of it until I received an email the following year informing me that my 'subscription fee was increasing'. What subscription? I hadn't agreed to pay one.Cancelling is impossible online (that would be too straightforward), so after calling them up I was able to cancel this covert subscription package they had signed me up to, but they refused to refund the >£100 I had been swindled out of. Instead, with characteristic contempt, they refused to apologise and blamed me saying I should have read the small print more carefully.At no point did I recieve any warning that this free account would sign me up to a paid subscription, and the first indication of this was an email they sent the following year after several months spent dipping into my bank account. If this warning prevents others from getting ripped off by this company, it's been worth it. They are dishonest money-grubbers with contempt for their customers. Avoid!

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Date of experience: Feb 09, 2023