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Poor Service - Subscription Review

I have just received a review of pricing again for The Telegraph - the second price increase in less than 5 months. Going from £12.99 to £19.99!I telephoned to cancel as you cannot do it online, which is ridiculous. I then had one person cut me off as she clearly could not be bothered to deal with me, the second call was answered by someone who barely spoke English. He offered me a subscription of: £49.00 per year, plus a £20.00 M&S voucher. I said I would take the offer as it reduces the monthly payment to just over £4.00. He processed the new offer and then said that he could not give me the M&S voucher!!!!!

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Date of experience: Feb 02, 2023