I was a bit astonished to see a pending amount for £269 for a Telegraph auto-renewal which I'm convinced I had cancelled, after only needing to access a couple of news articles for work. A 2889% increase seems a little OTT...Telephoned the Telegraph, had to hold for a short while and was sorted out swiftly without issue. Refunded and email confirmation sent immediately. Companies use this to their advantage and you should need to opt in to auto renew, not opt out!
