ABsolutely disgraceful! Was charged £269 for an online subscription after a trial for a year. Didn't see a renewal email just saw a pop up saying you have been charged £269! No option to cancel on website. Try to call no answer I have tried to look for a 14 day cooling off period refund? No according to tc's and c's no refund for resubscribers? Its been forced on me and I dont have £269 free to pay for this and Ill have to go into my overdraft instead of taking my child on holiday!