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Unjust price increase

My annual subscription last year was £25. This year they took £269 from my PayPal account. I phoned them the next day (foreign call Centre) and after listening to the call centre script about all the benefits the telegraph offers me we eventually got around to discussing a refund. I was initially offered a £99 subscription. I told them I couldn't afford that and was offered a £69 sub. After I also declined that, the call centre worker put me on hold and said he would talk to a manager. After five minutes he comes back to offer me a £39 subscription which I accepted. Maybe I could of got a slightly better deal but as I enjoy reading the paper I don't mind supporting them up to a reasonable price point. I just wish they were more realistic with the price increases so as not to annoy there subscribers. I got a refund as I was in the 14 day cooling off period and resubscribed.

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Date of experience: Oct 19, 2024