The telegraph have taken £25 out of our account for a subscription that we don’t even have. Partner rings up to ask for a refund to get our money back. Telegraph states that the only way we can get our money back is to sign up for another subscription and then cancel it in three months. Partner does this only to realise afterwards that it’s a minimum term of 6 months (3 of which will be £25 a month). So essentially we are now having to pay £75 to get back £25 for a subscription that we didn’t actually have in the first place. How are they getting away with this!
