I ordered a T-shirt, and was advised by tracking that it had been delivered. However, when I checked, it said that there had been an "exception" and the package was returned to sender in NY. I contacted TeePublic, and was again advised that the package had been delivered; clearly the rep had not read my email in which I recounted the above. I responded and asked for clarification or a refund. No response except for this email asking me to rate my experience. I've had no issues with TeePublic before, but this is aggravating.