After using teachable for a year, We errantly decided to switch to their own payment processor. Despite claiming that they use their own set up with stripe , as soon as we switched we suddenly stopped being paid for money we generated! With 5 thousand dollars in sales in May, we still haven't been paid and today it's the 25th of June. First, teachable states we didn't fill out a W9 so they could hold our money. Then they have stated that they received the W9, but we will be paid through their weekly payment schedule which was last Thursday. a week later, and we still haven't received any money. They also now state that they hold 10% of funds for "fraud protection". I have sent 3 queries to teachable, each time they escalate the problem to their finance team but still we have no money in our bank. Totally unacceptable!
