teachable

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Cancelled My Account Without Refund!

I was eager to get started, but created my Teachable account too soon - before I had the time to create my Teachable website. When I started building the Teachable pages, I discovered how amateurish their page builder tool was, and that I would be greatly limited, unable to create nice-looking Sales pages. Since I couldn't get a refund, I tried to make the best of the situation. Day after day of frustration with Teachable's page builder finally brought me to reach out to Teachable's customer service. In response to my frustration, Teachable abruptly closed my account and did NOT refund the balance of my prepaid annual subscription. Only after three complaints was a partial refund processed. Between the poor quality of their page builder tool and customer support manager, we cannot recommend Teachable. The company has a lot of work to do to improve their service.

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Date of experience: Sep 02, 2022