I would like to express my feedback based on my recent experience, which has left me feeling disappointed. As of August 4th, my payroll has yet to be processed to my PayPal account, despite my multiple attempts to contact your "help support." Unfortunately, my interactions with your chatbot system have consistently resulted in promises of someone reaching out to me, yet I have not received any follow-up. Your response time used to be satisfactory in the past, but this year, I must admit it has been consistently disappointing.I've noticed that your system sends prompt reminder emails for late payments, which I find quite assertive. However, when it comes to addressing the concerns of your paying customers, I've encountered a noticeable lack of professionalism. Considering the relatively high service fees and pricing plans, I believe there is significant room for improvement in your service. I hope this feedback helps you enhance your platform.
