target

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THINK TWICE BEFORE SHOPPING TARGET

THINK TWICE BEFORE SHOPPING TARGET. They are the LEAST CUSTOMER FOCUSED retailer I have ever dealt with. They don't even deserve 1 star. THEY send the wrong item. THEY will NOT REPLACE. THEIR automated service kept telling me to press 2 if that was another order & EVERY TIME THEIR automated system said 2 wasn't an option. IF I WERE STUPID ENOUGH TO REORDER, I WOULD HAVE TO PAY SHIPPING. My order was split tender. My credit card was charged appx the amout of this item, but they won't credit my account. All the so-called customer service clerk could do was read a script. No other retailer treats customers this way. THROW away a customer instead of trying to keep them. RIDICULOUS. Several years ago I called corporate with A QUESTION & ENDED UP PART OF A BREACH. THEY ARE NOT WORTH THE RISKS & AGGRAVATION.

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Date of experience: Jul 03, 2023