I have been a Target RedCard member since October 2021 and always paid my bills on time, in excess of the minimum payment. In February 2023, RedCard returned my 02/23 payment of $26.82 and the reason given was "Payment Reversal - Backdate". There were ample funds so I know it wasn't returned for lack of funds. To this day I do not know why it was returned. The notification was mailed to my husband’s new address, not to me. He is 20 years older than me, and I received it way after. As a result, for six weeks I thought my RedCard account was paid in full. During this time, RedCard Services reported my account delinquent, reduced my credit limit from $500 to $200, and then sent notice to my husband's new address. Based only on Target's delinquent report, two more creditors reduced my credit limit with them, which in turn reduced my overall debt-to-credit ratio and reduced my credit score by more than 100 points overnight. I knew nothing of this in April 2023 when I contacted RedCard Services to update my address. It was then that I learned of the late payment, the reduction in credit, and the delinquent payment reported to the credit bureaus. RedCard refused to accept any responsibility or remove the hit from my credit report. I was told I am responsible for the address update, and if not me, the post office, but not Target. Red Card said it understood I didn't like the decision, but it was not going to change. I was then told I was arguing with the guy responsible for reporting to the credit bureaus. I asked him to repeat what he said, and I asked what he meant, but he hung up. I am extremely disappointed with Target RedCard Services and closed my account. I won't shop there again. Thanks Target.
