target

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Worthless Customer service

Placed online order, two items were not available like website stated so I cancelled entire order (9/30/2024).I received a partial refund and the original transaction still pending on my account. I have contacted online customer service and 2 days in a row I was told give it 1 day they see in system it will be released. I called cs number and agent said the hold was released day I cancelled so take issue up with Bank I told her I just got off phone with Bank they do not hold funds nor have they been notified to release or update payment. I asked why she says it was released day I cancelled and 2 other agents said they see it will be released in a day so are y'all looking at different systems. Since she could not think of a lie fast enough she gave same generic response as before and said she would be releasing the line. I never been more livid over the horrible customer service Target has!!! I rather deal with Walmart. Customer Service it's useless I even said put money on gift card and I physically will go buy what I need and they could not even do that.If money is tight do not order Target online they will hold your money and lie until they run out of lies and disconnect the call.

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Date of experience: Sep 29, 2024