target

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Recent experience of the store

I’ve been a happy customer of Target for years in different locations since it originally opened. The quality and design of housing goods in particular have been interesting and dependable. Recently however (November 2024), Target seems to be on the decline. I was trying to find some more jeans online that I had bought in the store. The website wasn’t functioning properly. Then I called the local branch at Hampshire Mall, Hadley, MA. The customer service rep was young, ignorant, couldn’t answer my questions, knew nothing about ordering online, and didn’t care. I went to the store in person; heaps of clothing were piled up and not put away. I wondered why no one was on the floor. Saw Help Wanted signs. I know other stores that are filing for bankruptcy. What is going on?

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Date of experience: Nov 23, 2024