Honestly, I was kinda expecting something bad (which mostly comes with a cheaper price. I have doubts on both the user-friendness of the website and the quality of the goods.What is truly astonishing is that when I want to discuss the content with the sellers, the online chatting system is not available on Mac's safari. I have to revert to the Taobao mobile app for enquires, which in my view is truly pathetic. I brought three tables, and one of which is an expensive electric lift office desk. Common ground - while some sellers are good, some just bad. Its a matter of luck. For the good one (the electric lift office desk), with a customer service can be seen as basically impeccable, its good, unfortunately, fall a bit short of expectation. Designs were good - it appears to be a direct copy from a German company. A close observation on the instruction of installation booklet revealed its true nature - part of its instructions were written in English with some German alphabetic, the font of which had not been changed and seemed to be an effortless copy from its authentic counterpart. Devils are always in the details. Some components just lacked of conformity to what is stated in the instruction booklet. A supposedly half-day installation ended up in a 3 whole days construction work by a layperson (yes I am - but I studied hard on that booklet). That table just didnt lift after all the installation works at first - and the seller kindly informed me of the high likelihood that I was wrong to have put what supposed to be in the left to the right legs. Then I had to re-do the whole process. Yet, it later transpired that I was right at the beginning. The cause of problem was found on the disfunction of engine. Time wasted, though I was happy that they had speedily replaced me with a functional motor(that engine). The bad one - not only failed to respond to your order and enquiries, also paid little attention to your needs. The whole course of ordering had taken 3 weeks (yes, I still sticked with them, silly me). Repeatedly asking redundant questions that could have easily been found had the seller looked at the conversations or paid more attention at the time of the chat - i.e. document what the client's need and attach it to a particular order. Seemingly didnt border. as far as the tables are concerned, Well I hope its not as bad as the customer service. For a native chinese so many struggle already - I doubt the readiness of this platform, for somebody, perhaps if they means business, esp international business, cross-border sale and purchase...etc, well - your call. With all that being said - your choice after all. The price (with deduction of the respect for intellectual property) is competitive and appealing.
