I used it for my masters research project and paid approx £300 to get target audience. As they highly advertise of being quality and all but to my surprise I paid a huge amount for junk and gibberish. The users in reality wrote “nhdjdjd” kind of replies. I contacted customer service more than twice but they maintained that I didnt set the filters right. In short, they charge you for no service provided. I would advise everyone out there NEVER to waste money on survey monkey paid responses. I am sure their own staff sits down and fills them.———————Reply: The replaced responses were the same. Gibberish and manufactured. It is highly disappointing to see how fake responses are designed on highly priced services. Anyone doing serious research projects should definitely NOT use survey monkey. I have been related to IT industry for nearly 20 years but have not come across such bad service yet.
