Substack has had plenty of feedback (Trustpilot) and I've just provided a posting to your call for new year 2024 solicitations. Plus, 10-12 email exchanges with your so-called support team. So, how much more feedback do you need? I don't think your relentless pressure for paid subscriptions is panning out. Writers just want a self-evident easy-to-use platform. And by the way, I don't need promptings from Substack about how to write a useful review -- I just need an easy to use site. People are providing you with useful business information, but you're not listening.