The product is good. I wish the AI chat would have real humans responding. I needed people to help me import more of my blog posts with an RSS blog posts error and could not with all this wait time hearing from humans via e-mail. Had to figure it out myself. Substack used to have real people when I tried it a while back helping someone else. Visually, it’s not that great and doesn’t have much room for basic custom design, but more than Beehiiv’s basic plan so I’ll take that. Everything works as it should. The free plan is just what we needed for our smaller newsletter/blog setup. $50 for a one time web hosting deal is unheard of these days when all the web hosts charge $150-500 yearly. Much appreciated, thank you for allowing that custom domain option, Substack!Lots of the crowd is rough with has beens, never beens, deadbeats making fun of people and too many dreadful influencers. I feel like I’m taking a walk in humidity from influencer/creator soup on this website. The majority of the newsletters are people acting out for attention and gaining subscribers, like TikTok for writing! We will keep at it and try our best with our boring, happy, professional newsletter. Do I worry about Substack one day telling us we aren’t a good fit and to take our newsletter elsewhere? Yes. Or they might bury our feed and SEO in the depths of the ocean on their website over it. Here is to wishing we have more normal, boring people using Substack, fingers crossed because we want to stay on this platform for a while with what we do like about it. :)Would love it if Substack fell somewhere between Linkedin and Tiktok on the professionalism scale with the users. A bit more humble than LinkedIn and friendlier, but more professional.WHEN you can get ahold of them, the human staff are friendly.
