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A two-hour circular chat and no resolution! Substack

Two accounts on Substack are enmeshed and intermingled. TWO HOURS of a chat lead me in circles. Got nowhere. When I begged for human help, I was told they’re very busy. Nothing resolved. And the “this is a serious problem and we want to make it right” BS was downright insulting.

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Date of experience: Apr 10, 2025