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Bought a game from the PlayStation…

Bought a game from the PlayStation store gta5 after downloading the game I tried playing the game and it says I need to buy the game again! They operate like a scam business! I tried all the support chat help and did what they instructed to no avail. Then got a email link to get a refund after waiting ages and giving all the details they asked the system crashes. Spent way too much time waiting for Sonys chat experts. Please don’t buy anything from PlayStation store , they make it hard as possible to get help, they have emails that you can’t send to . I can’t understand how they can operate legally in my country.never buying from again and I would urge you to do the same. Customer support is a joke! If only you could give no stars.

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Date of experience: Feb 09, 2025