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Blocked without clear explanation — seeking support and clarification

I’ve been an Adobe Stock contributor for over 9 years, and I’ve always valued this platform as a reliable way to share and monetize my creative work. I live in Ukraine, where the ongoing war has made it extremely difficult to work and survive. For me, Adobe Stock has become my only stable source of income.Recently, my account was blocked without a clear explanation — just a general message about possible violation of submission guidelines. I submitted an appeal more than a month ago, but I haven’t received any response.If I unintentionally violated any rules, I sincerely apologize. I never had any intention to break the rules or misuse the platform. I truly hope this was a misunderstanding or a system error.All I’m asking for is some transparency — to understand what happened, how I can fix it if needed, and whether there’s a way to restore at least part of my portfolio. I’m deeply invested in Adobe Stock and would like to continue contributing, especially during such a difficult time in my country.Please, Adobe, I kindly ask you to consider my situation and respond.

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Date of experience: Apr 14, 2025