How can social security useimprove . They can start by reading medical documentation that's written in black bold lettering permanently disabled and get those disabled individuals their benefits or getting a translator to help them read it .secondly If you watch the local news people are falling on very hard times with inflation on everything an renters are having a hard time paying rent ..when your disabled an can not work because of impairments an have no income what will you be able to pay anyone for . Third thing is what does SSI do for disability people waiting an waiting an waiting is that nice for someone with no income ,can't work ..can't afford anything .but since their disabled social security would think .they have the time to wait an wait ..since their disabled sound right SSI?..why would any governmental agencie give that person that is disabled emotional issues on top of all the already important issues they are already going threw . Shouldn't SSI be concerned about the mental health of that individual or how about their physical impairments same with hearings office it another waiting game included into the waiting . disabilities do not wait an either does life or your landlord or your electric company none of these things wait ..but SSI does social security hearing does how is this possible always a wait ..to read big black bold print permanently disabled . Fourth .. fix your phone's since your a governmental agencie you'd think SSI phones would work correctly after 50 years or service an then try church for advice on how can SSI improve