squarespace

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Absolutely SHOCKING experience and …

Absolutely SHOCKING experience and customer service. I was a Squarespace free user for over 9 months having built out the basics of my website and self-designing all necessary elements for the page. I attempted to login after a couple of months inactivity to update my products page only to find out that my content had been deleted and munched by the, "garbage collector" because i was inactive for 30 days. Over 50+ hours spent on platform building.Over 20+ hours lost learning the CMS. Website gone and thousands of dollars lost. Not even a simple, "Hey we're going to delete your content unless you login" ????? SHOCKING strongly recommend against this service and i refuse to onboard my clients with squarespace. USE WORDPRESS - SAVE YOURSELF THOUSANDS.

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Date of experience: Oct 15, 2017