I am having a billing issue right now with my email, which is now deactivated, and let me just say wow. This is the worst company I have ever dealt with- and they are supposed to actually handle manage emails/ websites. Everything said here is true and happened- they can't process credit card and are having me try every mickey mouse workaround- it is "highly technical" you know. Never realized a host company processing a credit card was so GD complicated. I came on here out of curiosity to see if others had issues, and what do you know it is pervasive. These incompetent buffoons should be shut down.