I almost immediately got a text saying I was unsubscribed from boku payment method. Then I could no longer log in with my password.So, I jumped through more hoops to change my password and finally got into my account, which had now changed. Premium was gone and I was in a free account. My username had been changed to something like ' rvrvtbecrvgny5g4g4' , my birthday had been changed slightly to a few days out and one year out, and all my songs had been deleted.So I tried to contact support several times again and this time no chat just a cut and paste response telling me to check the faq pages or contact them via twitter, which I dont have.