I have never encountered a more underhanded and deceptive service than Spotify. Their so-called "free trial" is nothing more than a thinly veiled trap designed to ensnare unsuspecting users and bleed them dry. Despite never actually using their Premium features, I found myself charged for a service I neither wanted nor benefited from, and all without so much as a courtesy reminder.Their support team is utterly useless, parading empty apologies and rigidly quoting irrelevant policies instead of taking any genuine steps toward a fair resolution. It’s painfully obvious they’re trained to stonewall customers with a smug sense of self-righteousness, refusing refunds in cases that are clearly unfair. They hide behind their “14-day” nonsense and never make any attempt at basic consumer-friendly notifications before slapping charges onto your account.Unlike reputable companies that show basic human decency—sending out timely reminders or easily accommodating honest mistakes—Spotify relies on customers’ oversight to make money off them. They are the definition of a shameless, morally bankrupt enterprise that treats people as dollar signs rather than valued patrons.Avoid Spotify at all costs. Their business model is tantamount to a scam—sign you up under the guise of a free trial, fail to remind you of renewal, and then arrogantly refuse any refunds once they quietly drain your money. There are plenty of honest, transparent music services out there. Spotify is not one of them.