Was enticed to enroll in rewards program with promise of $200 credit on my gift card - never got the $200 credit. Flight out of Burbank left on time, but flight out of Dallas to Orlando was delayed over 12 hours. In the past, such a delay resulted in free tickets for later use. Didn't even get a free cocktail. Seats are designed for a child, no leg room, and if you try to recline, you get about 2 inches.
