southwest

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I'm upset!!

You stated you're going to do right by your customers. At first I thought it was a spam email. I decided to open the email it says we're offering you $250 for reimbursement. You cant be serious Between booking a flight with another airline (which every airline was price gauging). Between food , hotel & delta airlines flight I spent $2000. I can't believe this SMH.

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Date of experience: Jan 13, 2023