You're service is been easy and cool... Keep on evolving Songkick, I'm a fan for life. As a piece of advice I would try to find a way to compensate the customers so they choose to buy the tickets by Songkick instead buying from the competitors that ways you could win all you're fans easily. Just give us a plus, a simple reward. It can be upgrades, % off, gifts, free cancelation, merchandise... etc. There's always a way to use marketing to bomb the new offer of buying directly from songkick. I believe in you.