Had a free trial, tried to cancel on the spot, thought I did. A week later 90 euros are gone from my account. I contacted the customer service and told them that I can’t afford the 90 euros and that I cancelled. I pleaded for help. They answered that there is nothing they can do about it since I accepted the term and conditions and I failed to cancel on time, so it was my fault. I researched and read their terms and conditions. I replied that according to the European consumer law, a customer has the right to withdraw from any contract within 14 days of order without giving reason. In seconds I got my money back. Do what you will with that information.
