So I was having issues canceling my subscription for a few weeks now, and I noticed that I was charged. After contacting customer support they help me through the process of figuring out the issue. Identifying the problem and came up with a solution. Even though I am no longer a customer of theirs, they still helped me with the fullest effort! And for that I am greatly appreciated, and I was also refunded my subscription charge! Thank you very much for your professional and kind efforts and supporting me on this