Shutterstock are scammers. I cancelled my monthly subscription. They still took another payment. I complained and got some skwit about how subscriptions work. I threatened bad reviews and they then agreed to refund me. Days later they still stalling me. They would only refund me if I dropped the claim with PayPal and sent confirmation. I threatened bad reviews again and they suddenly didn't need confirmation any more. They are now asking for another 24 to 48 hours. They can have the bad reviews now.