shutterstock

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Free trial is NOT free!

The free trial is not free!! I had to sign up for a subscription (fair enough) and told I could cancel at any time - but I was billed for the first month straight away (over £20) and then charged a £12 exit fee when I asked to cancel. I did download 10 images and the plan has been cancelled, but it certainly wasn't free as advertised :(

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Date of experience: Dec 12, 2022