This email after trying to cancel my subscription says it all, its a dirty business with lots of evil practices: Dear valued customer, I am writing to confirm that you have requested to cancel your FLEX 10 - Annual Monthly Billing subscription. I am sorry to hear that our pricing does not align with your budget at this timeAs a valued customer with an annual subscription, you are eligible for a monthly discount. However, should you wish to cancel your annual contract, please note that a cancellation fee of £31.00 plus applicable taxes will be charged. To complete this payment, please click on the SHUTTERSTOCK link provided. Please note that this link will expire in 3 days. If we do not receive your payment, your plan will remain active. Alternatively, you can purchase a new plan from your end, and we can waive this early cancellation fee.Once we process this charge, your plan will be automatically canceled, and you won't be charged for any further services. However, any remaining downloads will be available for you to use until your plan expires 16 Mar 24 at 15:09:09 If you wish to continue your annual subscription until the one-year commitment ends, select the "Cancel at the end of term" option in the "Cancel plan" module on the Plans page. If you have any concerns or questions about canceling, please reply to this message. We'll work with you to find an alternate solution that meets your needs.We are eagerly awaiting your response and are happy to help with any further questions you may have.
