Unfair Disabling of Contributor Account on ShutterstockI would like to express my dissatisfaction with Shutterstock due to the unfair disabling of my contributor account. Recently, the company disabled my account under the allegation that one of my images was not my own. The most frustrating thing is that Shutterstock did not provide any evidence or specific source to justify this suspicion, deactivating my account that was generating daily active sales.Even after sending several emails with substantial evidence, including videos, screenshots and images with metadata from the camera itself, I have not received any response from the Shutterstock team. It is unacceptable that the company does not provide any source for the alleged "suspicion".I reinforced that I have all the documentation for the equipment and that it is enough to consult the metadata of the "suspicious" photo, which contains detailed information about the location, camera settings and much more. It is not difficult to verify the authenticity of the image, but it seems that Shutterstock is not interested in resolving the issue in a fair and transparent manner.Shutterstock's attitude is extremely disrespectful and harms my reputation and my earnings as a contributor.I have already sent several emails, both in a "NEW" title and in response to the email from the same company on July 29th. And please do not ask to contact them or that this is only possible via email, either submit@ shutterstock.com or compliance@ shutterstock.com, because I have already tried.It seems that they have registered my IP address so as not to respond.The issue is not even the evidence I have, but rather the lack of response from "shutterstock". I have the evidence and can even recreate all the images by filming each process, but what is the point of this if no one responds to the evidence I have already sent.I await a fair and adequate resolution.
