I am writing to express my deep dissatisfaction with Shutterstock's practice of automatically enabling the refill of fees for photo purchases without clearly notifying or obtaining explicit consent from users. This month, I was surprised that this setting was active, resulting in unexpected charges.The feature's placement and activation appear to be intentionally hidden, which makes it feel deceitful. Upon discovering this, I immediately disabled the automatic refill option and withdrew my credit card information to ensure no future unauthorized charges.I urge the Shutterstock team to consider more transparent and ethical practices around payment settings to maintain trust with the user base.
