I recently signed up as a photo contributor.Their support system doesn't work. If an expert user replies to a ticket first, you are emailed a link that doesn't work. I reported this problem a week ago, and nothing has been done.The approval flow between the various categories is undocumented and confusing.If a photo is rejected because of a minor issue that is easily corrected, you have to resubmit the whole thing from scratch, as there is no resubmit button.They use AI to check if keywords entered match the photo, but it doesn't 'understand' everything, so if you have a photo of a cat in a cage, it tells you that 'cat' is not relevant to the photo and forces you to remove it. There is no way to override this dumb AI police officer.The payment methods they offer are limited to expensive PayPal (which takes 8% out of all payments from USD to EUR), Payoneer (which requires an annual minimum turnover) and Skrill. Solutions that don't rip off the user are ignored, for example Wise.All in all, a very user-hostile experience, which feels amateurish.
