Shopify

1.4
1.4 from 1.6K Reviews and Ratings
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I signed up for Shopify's trial

I signed up for Shopify's trial, enticed by their $1 offer, only to be blindsided by their deceptive pricing tactics and abysmal customer service. After the trial period, they unscrupulously jacked up the monthly fee from $1 to $30 without any prior notice or consent.What's worse, despite my account being inactive for almost a year, they continued to siphon money from my account without authorization. When I finally caught wind of this financial leeching and reached out to rectify the situation, I was met with nothing but disdainful indifference. Shopify's customer service team provided zero recourse, brushing off my concerns with a dismissive "That's your problem, read our terms of service."Adding insult to injury, attempting to contact them was akin to navigating a labyrinth with blindfolds on. They conveniently lack any accessible means of communication, providing no phone number or email. The only option? Jump through hoops by creating an account and using their elusive website messenger, which is about as useful as shouting into the void.My experience with Shopify has been nothing short of a nightmare, characterized by deceptive pricing, negligent account management, and an utter disregard for customer satisfaction. If you value transparency, integrity, and decent customer service, steer clear of Shopify like the plague.

1
Date of experience: Apr 19, 2024