If you care about your brand and customer service DO NOT USE shopify! They don't have great customer service and do not care if you do. Shopify, first put my payment account on holds two pay periods in a row. 1st it was because of my banking information and 2nd they said that I am not allow to use their payment systems anymore and that they will be holding funds for 120 day. First of all, I dropship, I couldn't place orders until they released funds this cause charge backs. They say it was because of fraudulent orders, but it was because customers had to wait for their stuff. The same day that they said that the payouts were on hold, I guess they didn't like my sassy emails and shut down my store without warning or adequate explanation. IF there were fraudulent orders coming through why would you act like I was the fraudster (makes no sense) when a customer has to wait 5-7 days for their money to clear and then what ever shipping times allowed then yeah you are going to get charge backs. I just need them to refund my customers open orders. I smell a class action law suit!
