Shopify

1.4
1.4 from 1.6K Reviews and Ratings
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Do not use this platform

Do not use this platform. I signed up with an account got locked out when my free trial ended and opened two other stores an attempt to reopen the other one which I had actually purchased a website address from. Cancelled my billing that I signed up for and they continue to try every two days even though I have sent screenshots to the customer services person. The customer services says they’ll follow up, but they never do. They literally keep trying my account every two days and they will not stop. I have proof of my cancellation of the plansand they continue to try and take payment. I had to cancel my PayPal and credit card attached to stop these guys from trying to take it. I want to report them, but theirs is. And they continue to try and take payment. I had to cancel my PayPal and credit card attached to stop these guys from trying to take it. I want to report them, but there’s no valid customer service. If you contact them when you have a store, they will pretend like they’re helping you and they will say that somebody’s going to get back to you, but it never happens. I keep saving the screenshots and I was going to write a review also on the Canadian website as there are Canadian. They should not be able to practice without a valid customer service phone number as I think it breach is the UK guidelines for an online platform.

1
Date of experience: May 03, 2025