Our Ship Station account is integrated with our WiX web store. In the last two days our customers have experienced a situation where the calculated shipping cost constantly changes preventing them from completing the order. We have lost numerous sales in the last few days. We contacted Ship Station Support and received no help. I mentioned in the "Chat" page that I might have to use one of their competitors if i can't get this situation resolved and was informed that I might try to contact Support next week. I decided to open an account with Shippo. Customer Service is important for our customer base and we go to great lengths to make sure our Customers are satisfied. Ship Station Customer Support goes to great lengths to see that their customer base is dis-satisfied.
