SeatGeeks policy to exchange any wrongful or missing tickets for comparable or better tickets is NOT held up by the company. Instead of exchanging for tickets I see clearly available for purchase on their site, they only offer a refund. Do NOT expect them to hold up their end of the bargain, because they don't care.On top of being nearly impossible to reach, they won't abide by their own publicly stated policies! I just want the tickets I ordered, is that so much to ask?!Turns out this "policy" is nothing more than a marketing tactic to get you to choose them over the other hundred ticket resale websites. As someone who has been to over 200 concerts I will NEVER be ordering from SeatGeek again.
