Would leave one star if I could!I will never use Seat Geek again. It was a horrible experience from the beginning. First, confirmed tickets and then cancelled them. Offer me replacement tickets in what they said was a BETTER SECTION, so I accepted. On the day of the concert, I was sent the WRONG tickets that were awful. They were 4 sections over and almost back stage. After waiting HOURS (day of concert) to hear from customer service, I was sent an email with these EXACT words "I understand your frustration, we are REFUNDING your order 120%...." I went to another site 3 hours before the concert and was stuck with more expensive tickets due to Seat Geek taking HOURS to resolve this. Now they are refusing my 120% refund. BTW, the email from DANITA said NOTHING about a 100% refund and 20% credit. I would never had accepted a credit because I will NEVER use Seat Geek again. Use Viagogo or Stub Hub people. Worst experience ever.
